Sorry for my screaming, but this afternoon has been a complete nightmare. This is nothing to do with stitching so please feel free to ignore my post, I just need to vent.
I got an email earlier from Paypal to confirm that a payment had been sent and my bank account debited.... Now only DH and I use the account so I wondered what DH had ordered. When I looked at the amount, $1,150.00! I knew immediately that it couldn't be DH, but by this time my bank account had already been debited with £659.57!
I then got an email from Paypal to say that they had flagged it up as a suspicious transaction and I immediately followed this up by reporting it as an unauthorised transaction, which will take 10 days to either resolve and for us to get our money back, or we're over £650 out of pocket.
Now I don't know how you girls that use Paypal use your account, but for ours when we buy something the money comes straight from our bank account, and if there is not enough money available it is charged to a backup credit card.
So we've had to ring our Bank and credit card companies to stop our bank and credit cards, and on doing so we found that someone had tried to charge £6,000.00 to our credit card as well! Thank god they had immediately flagged it up as suspicious and when we rang it was then rejected. It's going to be 7-10 days before we get new cards, so until then we can't get any money out or buy anything!
In the meantime our Paypal account has also been frozen and I don't want to give anymore bank/credit card details until I know if this is going to be resolved.
I feel totally sick to my stomach right now, can't stop crying and am really worried that we're not going to get the money back.
So another reason for my posting this is to ask if anyone can give us any advice to help stop this happening again. How do you use your Paypal account? Do you have a bank account registered as well as a credit card, or just a credit card? Do you use a separate card that has a small limit on it specially for things like Paypal and Ebay? Right now I just want to close the account I'm so worried and scared because I don't know what I'm supposed to do....